THE OFFICIAL NEWSLETTER FOR NIAGARA CUTTER DISTRIBUTORS SPRING 1996 VOLUME 1 NUMBER 1

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LIVE
in BOSTON
President's Message

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In today's electronic world of e-mall, video conferencing, arid taxes, business communications are more digitized and less personalized. That is why I am looking forward to the upcoming 1996 IDA/ASMMA Spring Convention in Boston. It gives our management and sales staff the opportunity to meet facc-to-face with of the fine distributors that sell Niagara Cutter Products. It is a great opportunity to exchange vievs on state of the business climate. It is also an opportunity to tell our distributors about improvements we have made at Niagara Cutter. These Improvements will make us more efficient, and streamline some of the day-to-day business procedures. So, if you plan to be in Boston, be sure to stop by our booth for some good old-fashioned live communications. Sherwood Bollier

 

Niagara Cutter Announces
Improvements in Efficiency and Productivity
In a move to upgrade service to its distributors, Niagara Cutter has developed a comprehensive plan to centralize ordering arid customer service, consolidate warehousing arid implement a new online computer system to increase response times.

Now, distributors will be able to find all standard Niagara Cutter items within a centralized warehousing system in the company's Pennsylvania facilities. This concentration of all the product lines will streamline the ordering process, shorten shipping times, reduce paperwork and maximize efficiency in filling orders. To make ordering even easier for distributors, Niagara Cutter has consolidated its Inside Sales Department and is providing toll free numbers to call or fax.

Phone: 800-861-6111
Fax: 800-472-2197

Whether it's regarding end mills, milling cutters, carbide tools or specialty tools, one call will provide the instant, convenient service that distributors have been asking for.
On January 1, 1996, Niagara Cutter's powerful new computer system, based on the IBM AS/400 technology, became operational. This incredible new system is just one quarter the size of the former unit, while providing over four times the data capability in keeping with the company 's commitment to working faster, better, and smarter, the new computer system offers greater responsiveness in service. and provides instant, detailed information about inventory arid production to our customer service representatives.
Distributors can obtain a detailed sales history analysis with just one call. Orders can now be immediately acknowledged and returned goods authorizations can be faxed out instantly. By providing fast answers to distributors questions, the orline system decreases confusion, call-back delays, and cumbersome paper files.
We are also working to expand the on-line system to full Electronic Data Interchange (EDI) facilities during 1996. Look for more news on the rollout of EDI in the Fall edition of the Niagara Cutter Cutting Edge News.

The Power of Niagara Cutter Coated Tools
As machining centers produce faster spindle speeds, the added productivity that coatings provide is more important than ever. At Niagara Cutter, our in-house coating capability assures the end-user consistent high quality for optimum metal removal regardless of the applications Help with tool and coating selection is as easy as telephoning your Niagara Cutter Technical Service Representative.

Niagara Cutter on the Internet Attention all Internet surfers! Log on to Industry.Net at http:// www.industry.net to see Niagara Cutters home page. You will find our company profile product information new releases, and even this newsletter all on-line. You can even e-mail us and order literature with a simple "point and click."

IDA/ASMMA Spring Convention in Boston We look forward to seeing all of you at the 1996 Spring Convention, to be held at the Boston Convention Center, June 15-17. Stop by and see is in Booth 918/920, and ask us about upcoming new products and an exciting new coating technology to be Introduced in the months ahead.

The New Look of Niagara Cutter
You may have noticed that Niagara Cutter has a unique new logo. The look is a stylized impression of the edge of an end mill, and represents the company's leadership role in the industry. This " cutting edge" design will appear on all of the company's letterhead, packaging, and communications. It symbolizes our focus on increasing technology in coated tools and our continuing commitment to high levels of services to our distributors.
Our aggressive strategic marketing plan for 1996 has allowed us to develop a strong advertising campaign that you will be seeing soon. These ads highlight Niagara Cutter's superior performance due to exceptional quality, product design, and unique coatings technologies. Look for these exciting new advertisements to be appearing in: Metlfax, Modern Machine Shop, Tooling & Production, and American Machinist in the next few months.

Manufacturing Expansion and Improvements
In an effort to increase efficiency and productivity, Niagara Cutter has expanded the Pennsylvania facility by more than 25% during the first half of 1996. This expansion was implemented to significantly Increase output to meet rising demand from our distributors. The increase in floor space also expands our warehouse and coating facilities, allowing us to provide more complete service to our distributors. All Niagara Cutter products are manufactured in the United States.

Next Issue Highlights
Look for our exciting new coatings technology to be introduced in the Fall 96 edition of Cutting Edge News, along with an update on EDI.